Our Policies

Registration, Withdrawal + Refund Policies

A non-refundable deposit of 25% of the tuition is required at registration. If you decide to withdraw your child from a program for whatever reason, our refund policy is as follows:

  • Withdrawal up to the start of the program and within the first 30 calendar days of the program’s start date: You’re entitled to a refund for any payments in excess of 25% of course tuition.

  • Withdrawal during the first 31-90 calendar days of the program: You’re entitled to a refund for any payments in excess of 50% of course tuition.

  • Withdrawal during the first 91-130 calendar days of the program: You’re entitled to a refund for any payments in excess of 75% of course tuition.

  • Withdrawal after 131 calendar days of the program: No refund given.

    NOTE: If you have a payment plan set up, you will still be responsible for paying the remainder of your scheduled payments until your commitment has been met. 

Weather-Related Cancellations

If there’s a need to cancel a program day due to extreme weather, etc. each family will be contacted by 7:30 a.m. While we intend to be out in most weather conditions, we certainly don’t want to put your safety at risk when roads are bad.

Smoke/Air Quality Cancellation Policy

As an entirely outdoor school, we cannot guarantee access to an indoor space. Due to the increased regularity of poor to hazardous air quality caused by wildfire smoke in the summer and early fall, our policy is as follows:

  • We'll monitor updates on local air quality conditions from the Bellingham-Pacific St. Air Quality Monitoring Station run by the Washington Department of Ecology. This printable infographic from the WA Department of Health and the Department of Ecology offers guidance around activity and air quality levels: https://www.featherandfrond.org/s/Air-Quality-Advisory.png

  • If conditions are "Moderate," we'll limit running games and strenuous activities at our programs.

  • If conditions are "Unhealthy for Sensitive Groups" or worse, we may shorten or cancel programs for the day (According to the Washington Air Quality Advisory, children under 18 are considered a "Sensitive Group”). We'll send an e-mail to all families by 7:30am.

  • If your child has additional health concerns or sensitivities and must remain indoors when air quality is at the "Moderate" level, please let us know. We're unable to offer a refund in this case.

  • If we must cancel two or more days of a program due to air-quality concerns, you may request a 50% refund per day for the total number of canceled days.