If you have questions about any of our policies and procedures, please ask!
Cancellation & Refund Policy
Registration fees are non-refundable.
For long-term programs such as Fox Walkers Forest Kindergarten or Fire Keepers Homeschool Enrichment Program:
● In the event that a student withdraws enrollment before the end of the program, tuition through the current payment period will be retained.
● Once a payment plan is agreed upon, it is challenging to make adjustments or accept late payments. We have a seven day grace period, including the due date. After this grace period, there is a $25 charge for late tuition payments.
● Should your payment extend 20 days past due, Feather and Frond reserves the right to ask that your child not attend any classes until payment is made.
● Payment must be made, or a plan to pay must be worked out, within 30 days of payment due date or Feather and Frond reserves the right to “de-enroll” your child from the program.
For short-term programs such as Summer Camp:
If you need to cancel once registered in a program:
- Cancellations made 30 days or more prior to the program start date will receive a full refund
- Cancellations made between 29 days and 8 days prior to the program start date, will be refunded at 50% of the program fee
- Cancellations less than a 8 days prior to the program start date will not be refunded.
*** The reason for these policies is to keep Feather and Frond Forest School fiscally sound. There is much prep work (including time, resources, and staffing) that goes into running a program and it is generally based on an accurate count of registered participants. If you cancel, especially in the week before a program, we have no way to recover the costs of those losses.
We understand unforeseen circumstances may cause people to change their plans at the last minute. If this situation has arisen, please get in touch with us ASAP to discuss any available options. Sometimes there is a waitlist for a program, and someone can pay to fill your slot. Other times you may be able to find a person willing to attend in your place!
Weather Cancellation Policy
We typically follow Bellingham Public School’s lead with regard to weather-related cancelations. If public school is canceled, our program day will most likely be canceled as well. If schools are delayed, we are likely to delay as well and we may even cancel. If there is a need to cancel a program day when public schools have not closed (due to extreme weather, etc.), each family will be called by 8:00 a.m. While we intend to be out in most weather conditions, we certainly don’t want to put your safety at risk when roads are bad.
In the case of a canceled day/s, we will try our best to reschedule at least ONE make-up day.
Low-enrollment Cancellation Policy
If a program is cancelled due to low enrollment, we assume full responsibility and your tuition will be fully refundable or transferable to a future program. This is the only instance where your deposit would also be fully refunded.
We are an entirely outdoor school and we operate in all weather conditions. Being in the Pacific NW, we can plan on getting wet at some point. Even on a clear and sunny day, the ground is often saturated with moisture during the majority of the year. It is imperative that your child is dressed for comfort in wet conditions, as we spend much of our time making direct physical contact with nature and the elements. You can expect your child to be sitting directly on the earth, splashing in puddles, hiding in bushes and playing with mud.
To ensure the safety and happiness of the entire learning community, please outfit your child according to our recommended gear list. We strongly discourage dressing your child in cotton during the wet winter months (as it does not wick away moisture - nor is it very effective as an insulating layer) and we require all children to be equipped with waterproof clothing and footwear.
If we feel as though your child is inadequately dressed for the weather conditions and does not have the appropriate clothing with them in their backpack, we reserve the right to contact the adult that is responsible for them and request that they immediately bring adequate gear. A failure to dress appropriately for the weather is not only a safety risk, but can have a negative impact on the well-being of the entire group's learning experience.
Late Pick-Up Policy
Sometimes late pick-ups are unavoidable – life happens. However, please keep in mind that late pick-ups can be stressful for children. Please contact a Mentor on their field phone if you are going to be late.
Late Pick-Up Fee: Families who establish a habitual pattern of late pick‐ups may be subject to late fees and will be notified in advance. Fee is $5.00 if you are more than 15 minutes late.
We are currently operating as an LLC with the intention of shifting into a nonprofit in the near future and we intend to create a scholarship fund at that time. We feel strongly about making this kind of program affordable to families of all income levels and we look forward to offering scholarship assistance for those who need it.
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Feather and Frond Forest School welcomes and accepts children of any race, gender identity, sexual orientation, and/or cultural background.